FAQ
FAQ

delivery

   How much do you charge for despatch and delivery?
   What if I want to return the product?
   How quickly are goods despatched?

product

   What do I do when can't find an item I am looking for?
   How can I keep up to date with your new stock?
   How can I see a detailed view of products?
   Can products be customised?

shopping

   How do I add items to my shopping basket?
   Can I order products over the phone?
   Is the ordering process secure?
   Which payment methods do you accept?
   How can I delete an unwanted item from my shopping basket?
   Do I need a customer account?
   Do I have to register next time I shop?





Your Answer Not Here?
If you would like to 'Ask a Question' that is not included in this area. Please contact our Customer Helpline by:

national telephone: 024 7672 0331 international telephone: + 44 24 7672 0331 email: sales@agracing.com
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?
Guarantees
• Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I contact you?