FAQ
FAQ

delivery

   How much do you charge for despatch and delivery?
   What if I want to return the product?
   How quickly are goods despatched?

product

   What do I do when can't find an item I am looking for?
   How can I keep up to date with your new stock?
   How can I see a detailed view of products?
   Can products be customised?

shopping

   How do I add items to my shopping basket?
   Can I order products over the phone?
   Is the ordering process secure?
   Which payment methods do you accept?
   How can I delete an unwanted item from my shopping basket?
   Do I need a customer account?
   Do I have to register next time I shop?





Your Answer Not Here?
If you would like to 'Ask a Question' that is not included in this area. Please contact our Customer Helpline by:

national telephone: 024 7672 0331 international telephone: + 44 24
7672 0331 email: sales@agracing.com








Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?