Returns
Returns Policy
(1) All returns must be sent back in the same conditions as they were received.
(2) All returns must be sent back in their original packaging with tags attached.
(3) All returns must be in a resaleable condition in the original packaging.
(4) Postage and Packaging are strictly non-refundable.
(5) All returns must be first inspected and assessed to see if they meet the above requirements before refunds are authorised.
(6) Returned goods can be subject to a 20% handling charge.
(7) Special orders are not returnable at all.
(8) If there is a problem with fitment a frame number of the vehicle must be provided.
(9) After receiving the item, cancel/return of the purchase within 30 days.
Returns Process
Please return item to:
3 Coniston Road
Earlsdon
Coventry
CV5 6GU
United Kingdom
Please include a note detailing your name, address and telephone number.
Refunds
Once your return has been received and accepted, your refund will be completed via the original payment method, excluding the delivery costs. Return your package via the Post Office, remembering to get proof of postage. Please don’t post your package through the post box without getting proof of postage. Keep it safe in case you need to use this as evidence of your return. If the item has been ordered incorrectly the buyer is responsible for return postage, if there is a problem with fitment a frame number of the vehicle must be provided.
Once your return has been received and accepted, your refund will be completed via the original payment method, excluding the delivery costs. Return your package via the Post Office, remembering to get proof of postage. Please don’t post your package through the post box without getting proof of postage. Keep it safe in case you need to use this as evidence of your return. If the item has been ordered incorrectly the buyer is responsible for return postage, if there is a problem with fitment a frame number of the vehicle must be provided.
Faulty items
It is our aim that every item arrives in great condition and we hope you’re always thrilled with your purchase. If you receive an item in a flawed or damaged condition, or if it doesn’t quite match the description on site, please advise Customer Service as soon as possible (sales@agracing.com). Where possible we will arrange for a new replacement to be sent to you or a return for a full refund of the defective item.
Cancellation
Cancellation period is 14 days to cancel your contract with us.
This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). You’ll need to write to us with notice of your cancellation.
There are two ways to cancel your contract with us. You’ll find these alternative methods below:
Email us: sales@agracing.com
Write to us via post:
A.G. Racing Limited
3 Coniston Road
Earlsdon
Coventry
CV5 6GU
United Kingdom
3 Coniston Road
Earlsdon
Coventry
CV5 6GU
United Kingdom